Term & Conditions

Ghadiwale is a registered brand (ABN XXXXXX).
The following Terms, together with our Privacy Policy , Voucher Terms and Website Use Terms apply to your access to and use of our online shop and the supply of goods ordered via our shop. By ordering goods from our online shop, you acknowledge that you have read, understood and agree to be bound by these Terms and the other documents referred to.

You may buy goods offered online by us by completing the order form available on our website. To buy goods via our website, you must be at least 18 years of age.  By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading.
You agree to deal with us in good faith and in compliance with all applicable laws.  We may cancel orders where we consider that you have not dealt with us in good faith or have otherwise breached applicable laws, even if the order has been confirmed and a credit card charged.  If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit/debit card account for the amount charged, less delivery charges and applicable taxes and duties, at our discretion.

You must register with our website to be able to make purchases from our online store.  All orders are subject to acceptance by us, at our discretion.

We may provide special offers in relation to our goods from time to time. At any time, we may terminate any special offer without advance notice. If terminated, a special offer will continue to apply to goods you ordered in good faith in accordance with these Terms before the special offer was terminated.

All prices are in Indian rupees (INR). Prices include service tax unless indicated but exclude delivery charges (for purchasing of below 999 INR) and customs duty and other taxes, if applicable.  All prices are subject to change without notice.

The full payment for your order (including the product price and applicable delivery charges) is deducted from your credit/debit card on completion of your order. Delivery will commence once payment has been processed/validated. We accept payment by Visa, MasterCard and Cash on delivery.
Large transactions may involve additional screening and we will require confirmation on key details before we proceed to fill the order. In this event, we will contact you. In some cases this may delay your order by a short period.

From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available.  Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed.  If your credit/debit card is charged for the purchase and we cancel the order, we will notify you and credit your credit/debit card account for the amount charged.

All goods are offered for sale subject to available stock. If an item is out of stock, we may contact you to offer a substitute. If you do not accept a substitute item and your credit/debit card has been charged for an item that is out of stock, we will cancel your order and issue a credit to your credit/debit card account in the amount charged.  If you order goods and some are not in stock, you agree that we may fill that part of your order for which stock is available.

We provide delivery services in India only (especially in Malwa region of Madhya Pradesh). We charge a fixed cost of 10-50 INR for deliveries for good less than 999 INR or for long distance shipping. To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment. It is your obligation to enter the correct delivery address details at the time of ordering.
We use all reasonable efforts to dispatch orders within 5-20 business days of the purchase date. Most of the Malwa orders should arrive within 7-10 business days after dispatch depending on the destination. It is your responsibility to inform us promptly if an order does not arrive either by emailing info@ghadiwale.in or calling +91- XXXX XX XXX. Once we learn an order has not arrived within a reasonable period we will lodge an enquiry with the courier and advise you of any issues that are discovered.
We are not liable for any loss or damage resulting from late delivery or non-delivery and late delivery does not entitle you to cancel your order. You have the option to have your item delivered with or without a signature of receipt. If you choose to have the item delivered without a signature of receipt you are responsible for any loss or damage after delivery.
If you choose to sign for your item you will generally need to be available between 10.00 AM and 5:00 PM to receive the delivery.  You have the option to choose a different delivery address than your billing address. For example you may want to use your work address for delivery if your employer’s workplace policies allow this. If you do not answer when the courier tries to deliver your order, the courier will generally leave a card.  You must then contact the courier directly to arrange re-delivery. Without limitation, we are not liable for any loss or damage as a result of you failing to contact our courier within the time specified in any “article awaiting collection” notice left by the courier at the time of delivery.

From time to time, we may offer free shipping promotions or similar.  During the stated period of the promotion, the express terms of any specific promotion override these Terms other than the Special offers and Error sections.   You must pay any return freight costs on change of mind purchases; however we will cover redelivery costs for exchanges for the first exchange. Faulty items will be replaced with the same item originally purchased where still available. For faulty items that cannot be replaced, a full refund will be offered; we will pay all freight charges on faulty items.

If you receive any goods in a damaged condition, we may issue you a credit in the amount paid for the goods or send replacement goods at our discretion if you notify us within 3 days of the delivery date.  We may ask you to provide proof of the damage, as a condition of refund or replacement.

To the extent legally permitted, we exclude all conditions, warranties, guarantees and similar, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods or services supplied by us (Warranties). Any liability we may have to you under Warranties implied by statute which cannot be excluded is limited, where expressly permitted by statute, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing, the goods, at our option.

Risk of damage, loss or deterioration to goods passes to you on delivery in accordance with these Terms.

In addition to your statutory rights, if you change your mind we will happily exchange or refund your item/s providing the following conditions have been met:
1. The items are returned within 7 days of the purchase date and the original sales receipt is present.
2. Items must be in original condition as purchased, with all labels/tickets attached. Clothing must not have been worn.
Returns/exchanges can be sent to:
Ghadiwale
Address:Ghadiwale.in

Sitamau Road, Dalauda,

Dist Mandsaur(M.P.) 458667

If you return items to us that do not comply with the above requirements, we will return them to you at your cost.
PACKING PROBLEMS Please check your items against your receipt. If there are any discrepancies please email [info@Ghadiwale.in] or call our Customer Service line on +91- XXXX XX XXX as soon as possible and within 3 days of purchase date.

Refund will proceed in 5-7 working days after shipment received.

To the extent legally permitted, in no event will we be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from the supply of goods or services via this website or the use of such goods or services by any person, including, without limitation, any lost profits or savings, damage to or loss of property or personal injury (including death), even if we are expressly advised of the possibility of such damages.

If we issue you a voucher to redeem against the future purchase of goods, our Voucher Terms and Conditions

You can contact us using any of the following methods:
·         By calling [+91- XXXX XX XXX]
·         By emailing us at [info@ghadiwale.in]

We may notify you by email, a general notice on this website or by other reliable method to an address or using contact information previously provided by you.